Guest Satisfaction Survey

Date of your stay

We hope you have enjoyed your stay with us. In order to serve you better in the future, we would be pleased if you could use a couple of minutes to complete our Guest Satisfaction Survey. Thank you!

Reservations and Reception

Poor

Good

Very Good

Excellent

My reservation was accurate

Poor

Good

Very Good

Excellent

Check-in/out prompt and efficient

Poor

Good

Very Good

Excellent

Courtesy of our Receptionst

Poor

Good

Very Good

Excellent

My bill at check-out was complete and accurate

Poor

Good

Very Good

Excellent

Guest Room

Poor

Good

Very Good

Excellent

The room was clean and confortable

Poor

Good

Very Good

Excellent

Service and courtesy of our Floor staff

Poor

Good

Very Good

Excellent

Maintenance of the room

Poor

Good

Very Good

Excellent

Breakfast

Poor

Good

Very Good

Excellent

Quality of food

Poor

Good

Very Good

Excellent

Service efficiency

Poor

Good

Very Good

Excellent

Courtesy of the staff

Poor

Good

Very Good

Excellent

Snack Bar

Poor

Good

Very Good

Excellent

Quality and variety of dishes

Poor

Good

Very Good

Excellent

Efficiency and timeliness of service

Poor

Good

Very Good

Excellent

Courtesy of the staff

Poor

Good

Very Good

Excellent

Restautant Aura

Poor

Good

Very Good

Excellent

Quality and variety of dishes

Poor

Good

Very Good

Excellent

Efficiency and timeliness of service

Poor

Good

Very Good

Excellent

Courtesy of the staff

Poor

Good

Very Good

Excellent

Hotel Employees, overall

Poor

Good

Very Good

Excellent

The staff was dilligent, courteous and friendly to answer my needs

Poor

Good

Very Good

Excellent

The staff knowledgeable of the hotel and its services

Poor

Good

Very Good

Excellent

If necessary, the Management was prompt and effective to solve any issues

Poor

Good

Very Good

Excellent

Other Services and Facilities

Poor

Good

Very Good

Excellent

WiFi in hotel

Poor

Good

Very Good

Excellent

Meeting spaces

Poor

Good

Very Good

Excellent

Room Service

Poor

Good

Very Good

Excellent

Outdoor swimming pool

Poor

Good

Very Good

Excellent

Additional info

Internet

Social Media

Agency

Recomendation

How did you find us?

Internet

Social Media

Agency

Recomendation

Other


Yes

No

Overall, would you visit us again in the future?

Yes

No

Comments




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